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Payout Policy

Effective January 31, 2026

Scope

This policy applies to U.S. users of VeriLabz. It governs how funds are credited, held, released, and paid out.

Eligibility

  • Milestones must be accepted by the mission owner or panel.
  • Payees must complete KYC verification.
  • Connected payout account must be in good standing.

Funding and escrow

Mission funding is held in escrow until milestones are accepted. Escrow availability is shown in the mission ledger and admin funding views.

Payout timing

Payouts are processed in batches. Timing varies by payment provider and verification status. You can track payout status in the wallet and mission detail pages.

Minimums and fees

Minimum withdrawal amounts and platform fees are displayed in the wallet UI. Additional provider fees may apply depending on the payment method.

Refunds and reversals

Refunds or chargebacks may reverse wallet credits and payouts. If a dispute is opened, payouts can be paused until resolution.

Disputes

Disputed payouts are paused until resolution. Evidence may be required from mission owners and executors. Administrators may apply final adjustments.

Account restrictions

We may temporarily restrict payouts if fraud, abuse, or policy violations are detected. Restrictions may also occur due to incomplete verification.

Contact

Reach out via the Help page for payout support.

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